Claremont Bespoke, Practice Branded Dental Plans

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Case Studies

Longborough Dental Practice

Longborough Dental Practice

"What makes Claremont stand alone is their unique and dedicated approach to customer service. To me, Claremont is the Savile Row of plan providers"

 

Rob Williams has been on hand throughout our plan conversion. Our membership scheme team benefit from his training, advice and commitment.

Our patients benefit from value for money and our dentists know it is a product they can recommend with integrity. I highly recommend Claremont for a personal approach to your patient payment plan.

Alison Crump, Practice Manager, Longborough Dental Practice, Dorking
Tel 01306 882 496 Email alison@longboroghdentalpractice.co.uk

Ingleby House Dental Practice

Ingleby House Dental Practice

"My only regret is not being introduced to Rob Williams and his company Claremont earlier."

 

With his help and advice I now have a list of over 1000 private patients on maintenance plans, providing me with a regular monthly income.

From our first meeting at our practice, I was impressed with Rob’s enthusiasm and business approach, which made the whole process of producing patient letters, calculating fee scales and designing marketing literature straight forward. I am also flattered by the loyalty of my patient base, which has enabled me to achieve not only a successful conversion, but to also open a waiting list.

Claremont are probably the most flexible company in the market, and this is something you should factor in, when deciding who supports you in your conversion.

Chris Borne BDS, Ingleby House Dental Practice, Cullompton
Tel 01884 34638 Email chris.borne@talk21.com

Stephen Cowley & Associates

Stephen Cowley & Associates

"The flexibility and the outstanding personal service have proved to be a winning formula for me."

 

The overall stress levels in the practice and the huge reduction in administration have been of great benefit to the whole practice team. My fees have always arrived, directly into my bank, punctually and rapidly; reporting is first class and any queries have been attended to extremely quickly.

I see the future as very positive, I am in a strong position to expand the number of plan patients on my books.

Stephen Cowley BDS, Wolverhampton
Tel 01902 380084 

Veriam Dental Practice

Veriam Dental Practice

"I would have no hesitation in recommending Claremont if you are considering a dental plan."

 

In 2008 I decided to offer a dental plan to patients to run alongside the existing pay-as-you-go private system. After meeting with several companies, I chose Claremont and have been very impressed with the personal service from Rob and his team.

Mike Darby BDS, Veriam Dental Practice, Southampton
Tel 02380 702007 Email mikeydarby@aol.com

 

Westleigh Dental Practice

“The service is second to none.”

 

I was with one of the major plan providers and was becoming more frustrated with the level of service I was receiving. Needless to say my staff were experiencing similar concerns. It was taking several phone calls and a long time to resolve even the simplest of issues.

I decided to investigate other providers and several were interviewed. The one that provided the easiest transfer of patients was Claremont Limited. They were able to replicate my then current provider’s facilities with the ability to have groups of patients paying on a single Direct Debit and applying group discounts.

It is over three years since I initially transferred some 800 patients with very few cancellations. It was an exceptionally smooth operation where my staff and I were kept fully informed of progress and required very little input from us.

The service that we receive has been as we hoped; it is second to none. We receive simple, yet comprehensive, reports every month with the funds received directly into my bank within a few days of collection from my patients; annual payments are paid in full in the month of collection. The Claremont team deals with any queries quickly and comprehensively. Claremont only contacts my patients with matters to do with Direct Debits and they handle price reviews on my behalf.

My staff have found that the patient agreement forms are easy and quick to complete and the personal service we receive has removed all of their earlier frustrations with the other provider. I have seen a significant improvement in their morale which has made the changeover wholly justified.

Having acquired another list of about 800 patients I am now in the process of transferring them to Claremont.

Should you wish to talk about my experiences, please contact me on 01329 230256.

If you are thinking about a change of plan provider or setting up your own bespoke practice branded dental plans, I thoroughly recommend Claremont.

Rhodri Davies BDS, Westleigh Dental Practice, Fareham
Tel 01329 230256 Email westleighdental@googlemail.com